What is an AI dental receptionist?

An AI dental receptionist is cloud-based software that uses natural-language speech and text to answer calls, book or reschedule appointments, verify insurance, collect forms and send reminders—just like a front-desk team member, but fully automated and able to integrate with your practice-management system and communication channels.

How does a 24/7 virtual receptionist help a dental clinic?

Because it never sleeps, a 24-hour virtual receptionist captures after-hours calls, weekend emergencies and lunchtime inquiries that are normally lost to voicemail. The extra availability converts more new-patient leads, shortens response time for existing patients and relieves staff from phone interruptions during chairside care.

Can AI automate my dental front desk tasks?

Yes. Modern dental AI connects to your PMS and phone system to triage calls, confirm or change bookings, screen insurance eligibility, send HIPAA-compliant forms, collect balances and even follow up on unscheduled treatment. Your human team can then focus on in-person greetings and complex cases.

Is Viva an AI answering service for dentists or a full practice management tool?

Viva is an AI-powered answering and scheduling platform designed to sit on top of, not replace, your existing PMS. It handles reception-style tasks—calls, texts, bookings, reminders and basic patient onboarding—while syncing data back to Dentrix, Open Dental or Eaglesoft so your core workflows stay intact.

Trusted by Dental Practices Across The US

AI Dental Receptionist & Automation

Stop Losing Revenue to Voicemail.

A complete dental practice automation platform that answers inbound calls, makes outbound booking calls, and manages patient payments 24/7.

Book Automation Demo

Or test it live: (866) 944-8482

Integrates with Your PMS | HIPAA Compliant

Unified Dashboard

New Patient Automation

Handled across 4 channels

Voice Call Now

Appt booked: Tue 10am

SMS / Text 2m ago

Pre-visit forms sent automatically.

Webchat 5m ago

Q: "Do you do invisalign?" A: "Yes..."

Revenue Saved:

+$285.00

Trusted by top-tier dental practices

Soothing Dental

Kalorama Dental Arts

Dental Arts of Irvine

Lé Dental Care

True Dental Automation. Not Just a Bot.

While other tools just take messages, Viva automates your entire patient intake workflow across every channel.

AI Voice Receptionist

Handles multiple simultaneous calls 24/7. Understands complex dental terminology, handles emergencies, and books directly into your schedule.

Smart Outbound Calls

Automatically call patients to book overdue recalls, confirm upcoming appointments, or reactivate dormant patients without lifting a finger.

Practice Optimizer

Your AI Office Manager. Simply ask: "Who needs a cleaning?" or "What is our cancellation rate?" and get instant answers from your data.

Text & Webchat

Engage patients where they are. Viva instantly responds to SMS and website chat inquiries, answering common questions automatically.

Email Automation

Don't let patient emails sit in an inbox. Viva reads, categorizes, and drafts responses to patient emails automatically.

Payment Collection

Securely collect outstanding balances. Viva can send payment links via text or process credit card payments securely over the phone.

The All-In-One Advantage

Stop paying for 3 different tools.

Most competitors only handle one channel. Viva is the only dental automation platform that unifies your entire front desk.

Capabilities

Standard Call Services

Viva AI

24/7 Voice Answering

2-Way SMS Texting

Outbound Recall Calls

Natural Language Analytics

Direct PMS Integration (Write-Back)

Limited / Read-only

Full Integration

See the Comparison in Action

Don't just read about it. Talk to it.

Experience the speed, empathy, and intelligence of Viva AI right now. No salesperson. No scripts. Just you and the AI.

Call our Demo Line 24/7

(866)944-8482

Try asking about: "Rescheduling an appointment", "Do you take Delta Dental?", or "I have a toothache".

Impressed? Let's set this up for your practice.

Create your account

Simple, Transparent Pricing

Gold

After hours & Overflow

$349 /mo

4,000 Credits Additional: $0.10/credit

After-hours Call Handling
HIPAA & SOC 2 Compliant
Call Recording & Transcription
Basic Voicemail Handling

Book a Demo

Platinum

Full automation for small offices

$899 /mo

7,000 Credits Additional: $0.09/credit

Answers Every Call (24/7)
Complete Phone Service + Texting
AI Messaging (Webchat/Email/SMS)
Digital Forms & Online Booking
Smart Patient Outreach
Live Call Transfer

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Diamond

Full automation for large offices

$1199 /mo

12,000 Credits Additional: $0.08/credit

Everything in Platinum
Designed for High Volume
AI Practice Optimizer
Advanced Financial Management
Priority Support

Book a Demo

Need a custom enterprise solution? Contact us.

Frequently Asked Questions

Will my patients know they are talking to a robot?

Viva is designed to sound incredibly human. It uses pauses, filler words (like "um" or "let me check"), and understands context. Most patients don't realize it's AI until the end of the call, or at all. Listen to the demo above!

Is Viva HIPAA compliant?

Absolutely. We are SOC 2 Type II certified and fully HIPAA compliant. We sign a Business Associate Agreement (BAA) with every practice. Your patient data is encrypted and secure.

Does it integrate with my specific PMS?

Viva integrates seamlessly with major dental software including Dentrix, Eaglesoft, OpenDental, and Curve. We can read your schedule and write appointments directly to it.

What happens if the AI doesn't know the answer?

You're in control. If Viva encounters a complex medical question or an irate patient, it can intelligently transfer the call to a specific staff member or take a detailed message marked "Urgent" for your team.

Ready to fill your chairs?

See exactly how much revenue you're losing to missed calls with a free practice audit.

Book Your Demo

No credit card required for demo.

AI Dental Receptionist & Automation

Stop Losing Revenue to Voicemail.

New Patient Automation

True Dental Automation. Not Just a Bot.

AI Voice Receptionist

Smart Outbound Calls

Practice Optimizer

Text & Webchat

Email Automation

Payment Collection

Stop paying for 3 different tools.

Don't just read about it. Talk to it.

Simple, Transparent Pricing

Gold

Platinum

Diamond

Frequently Asked Questions

Ready to fill your chairs?

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