Understanding dental treatment plans can be confusing for patients, especially when it’s unclear how each recommendation impacts their long-term oral health. That’s why Viva has launched the Oral Health Score, a built-in feature designed to simplify dental care decisions, increase transparency, and ultimately improve treatment acceptance.
This innovative tool gives every patient a score between 1 and 100—a clear, actionable snapshot of their oral health status, calculated based on their treatment history, preventive habits, and time-sensitive care needs.
What Is the Oral Health Score?
The Oral Health Score is Viva’s intelligent scoring system that helps patients understand their dental condition at a glance. The score is influenced by:
- Incomplete or delayed treatments
- The severity of each treatment (e.g., a pending root canal weighs more than a fluoride varnish)
- The time elapsed since treatments were prescribed
- Regular maintenance habits, like keeping up with dental cleanings
A score of 90 or above is considered optimal, reflecting a healthy, well-maintained mouth. The lower the score, the more action is required to restore dental health.
Why It Matters: A New Way to Drive Patient Action
Dental offices often struggle with getting patients to follow through on treatment plans. The Oral Health Score bridges that gap by:
- Making oral health status visually and numerically clear
- Showing how and why specific treatments matter
- Removing ambiguity that leads to patient hesitation
Much like a credit score in finance, the Oral Health Score is a personalized metric that patients can relate to—and act on.
Interactive Features in the Patient Portal
The score doesn’t just sit in a dashboard. Patients can log into their Viva portal to:
- View their current score
- Understand what treatments are impacting it
- Simulate how their score would change if they completed specific treatments
- Book appointments based on what improves their score the most
- Communicate with Viva’s AI via phone or text to learn about their treatment needs and benefits
By seeing the impact of their decisions in real time, patients are empowered to make proactive health choices.
For Dental Offices: A Tool That Increases Treatment Acceptance
The Oral Health Score isn’t just helpful for patients—it’s a revenue-driving feature for practices.
Results You Can Expect:
- 30% increase in treatment acceptance, thanks to better patient understanding and urgency
- Smart campaigns that automatically notify patients when their scores drop—just like financial institutions do with credit scores
- Fewer no-shows and higher follow-through on booked treatments
This tool turns treatment recommendations into personalized, easy-to-understand goals—removing friction and improving care outcomes.
Included in All Viva Plans
The Oral Health Score is not an add-on. It’s available by default to every office using Viva. That means no additional fees, setup costs, or third-party integrations.
If you’re using Viva, your patients already have access to this valuable feature. If not, this is a powerful reason to make the switch.
Conclusion: Smarter Care Starts with Clarity
The Oral Health Score transforms how patients perceive dental care. By visualizing the impact of incomplete treatments and providing actionable guidance, it improves treatment acceptance while fostering stronger relationships between patients and practices.
It’s time to replace confusion with clarity—and make dental health as intuitive as checking your credit score.